Effective Date: April 25, 2025
Timbercraft Poly, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.timbercraftpoly.com or interact with us.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Place an order or make a purchase
- Contact us via email, phone, or our website forms
- Subscribe to our newsletters or marketing communications
- Participate in surveys or promotions
The personal information we collect may include:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely via third-party payment processors)
- Any other information you choose to provide
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you regarding your orders or inquiries
- Send you marketing and promotional materials (with your consent)
- Improve our website, products, and services
- Comply with legal obligations
3. SMS Communications
If you provide your mobile number, you may receive SMS messages from Timbercraft Poly related to your orders, inquiries, or promotions. Message and data rates may apply. By providing your phone number, you consent to receive such messages. You may opt-out at any time by replying STOP to any SMS message.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service providers who assist in operating our website and conducting our business (e.g., payment processors, shipping companies)
- Law enforcement or regulatory agencies, if required by law
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your personal information
- Opt-out of receiving marketing communications from us
To exercise any of these rights, please contact us at [email protected].
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.
9. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Timbercraft Poly, LLC
1034 HWY 1
Kalona, IA 52247
Email: [email protected]
Phone: 319-591-1112
